Legal
Privacy Policy
How Neo Roof handles the information you share with us.
Information we collect
When you request a free roof assessment we collect the details you give us: your name, phone number, email address, property address, and any notes about your roof. If you call us, we may keep a record of that call and what was discussed.
We also collect basic technical information automatically, such as your browser type, device, and the pages you visit on this site.
How we use it
We use your information to schedule and perform your assessment, to send you the resulting photos and written price, and to follow up about the work. We may contact you by phone, text, or email using the details you provide.
We do not sell your personal information.
Who we share it with
We share information with service providers who help us operate — scheduling and CRM software, email and text delivery, and the technicians assigned to your property. They may only use it to provide that service.
We may disclose information where required by law or to protect our legal rights.
Text messages
If you provide a mobile number, you consent to receive service-related calls and texts about your assessment and scheduled work. Message and data rates may apply. Reply STOP to opt out of texts at any time.
Cookies
This site may use cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies in your browser, though some parts of the site may not work as intended.
Data retention and security
We keep assessment and project records as long as needed for our business and legal obligations. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.
Your choices
You can ask us to correct or delete the information we hold about you, or to stop contacting you, by calling or emailing us using the details below.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The revised version takes effect when posted on this page.
Contact us
Neo Roof
1801 E Southwoodside Dr, Salt Lake City, UT 84121
(801) 505-9299 · hello@neoroof.co
